This document introduces SIMANTAP PUAS, a service feedback application designed for PKM-Guluk Guluk Jawat Sumenep East. This user-friendly app streamlines the process of gathering community feedback, offering valuable insights to improve service quality.

SIMANTAP PUAS provides two survey methods: a standard survey and a customizable questionnaire, both compliant with the Indonesian Minister of Administrative Reform and Bureaucratic Reform's regulations. Responses are stored securely in an online database, generating comprehensive reports on key metrics including service quality, performance, and the Community Satisfaction Index (CSI). The app utilizes the reliable Likert scale for accurate data collection and includes a dedicated reporting module for administrators, allowing for easy report generation and printing on Windows.

Key Features of SIMANTAP PUAS:

• Flexible Survey Options: Choose between a standard survey or a fully customizable questionnaire.
• Regulatory Compliance: Developed in accordance with Ministerial Regulation No. 14, ensuring adherence to best practices.
• Centralized Data Management: An online database securely stores all collected feedback.
• Actionable Insights: Detailed reports provide in-depth analysis of service performance and community satisfaction.
• Accurate Measurement: The Likert scale ensures reliable and comprehensive data.
• Efficient Reporting: Administrators can easily print reports for distribution and internal review.

In summary: SIMANTAP PUAS offers a streamlined, regulatory-compliant method for collecting and analyzing community feedback. The app's features, including detailed reporting and the use of the Likert scale, provide valuable data for improving service delivery and boosting community satisfaction. Download the app today and start improving your community's experience.