Features of D-SONO:

Review and Recognition: Customers can seamlessly leave reviews and recognize the outstanding service provided by staff at Sono International and its affiliates. This feature fosters a culture of appreciation and acknowledgment.

Employee Profile: Each employee has a dedicated profile where customers can view their achievements, skills, and customer feedback, providing a transparent view of the team's capabilities and contributions.

Feedback Loop: The app facilitates a continuous feedback loop, enabling employees to access customer reviews and allowing customers to see how their feedback impacts service quality.

Reward System: Employees who earn high praise and recognition through the app can be rewarded by the company, encouraging a cycle of excellence and motivation.

Tips for Users:

Be Specific in Your Reviews: When leaving feedback, mention the employee's name, the specific service provided, and how it exceeded your expectations. This helps in personalizing the recognition and making it more meaningful.

Use the App Regularly: Regularly show your appreciation for exceptional service. This not only motivates employees but also helps maintain high standards of customer care.

Explore Employee Profiles: Take the time to learn about the staff members who have made your experience memorable. Their profiles offer insights into their skills and contributions.

Encourage Others to Join: Motivate your friends and family to download the app and leave positive reviews for outstanding service they receive, contributing to a broader culture of recognition.

Conclusion:

The D-SONO app empowers customers to play an active role in fostering a culture of recognition and gratitude within Sono International and its affiliates. By spotlighting exceptional service and rewarding employees for their dedication, the app not only enhances the customer experience but also elevates employee morale and productivity. Download the D-SONO app today to express your appreciation for outstanding service and contribute to a positive work environment.

What's New in the Latest Version 2.9

Last updated on Jul 29, 2022

• This is an app that allows customers using Sono International and its affiliates to express their praise and gratitude to employees who provide excellent service.

• Through this, we aim to provide better service to customers and create an organizational culture of warm praise/gratitude among employees.

• It was developed to actively practice taking the lead as a people-centered company based on the group's management philosophy of Live Value Creator.